Booking Terms & Conditions

REQUIREMENTS

For spits cooked on site, the organiser or venue are responsible to provide a suitable location for the spit(s). This is to be outside, away form any smoke alarms and reasonably close to a power source.
In the unfortunate event of bad weather, it is the organiser or venue's responsibility to provide shelter for the spit(s), this can be in the form of an awning, carport, gazebo/marquee etc.
The organiser or venue are required to provide a suitable location for us to unload equipment.
The organiser or venue are required to provide us with a suitable parking location for the entire time that we are at the venue.
In the event of no available street parking, there will be an additional parking fee applied (fee dependant on location).
For DIY Spits there must be a responsible adult supervising the spit at all times.

BOOKING - BUDGET & DIY

Final confirmation of guest numbers are required no later than 7 days prior to the function or event.
Once guest numbers are confirmed, numbers may not be decreased. We can however cater for increased guest numbers at an additional cost, provided we are notified no later than 3 days prior (Monday-Saturday functions) or 4 days prior (Sunday functions).
All bookings require a 20% deposit at the time of booking, with the remaining balance to be cleared no later than 7 days prior to the function or event.
All bookings made less than 7 days prior to the event or function, require immediate payment to be made in full.
Deposits are based on an estimated number of guests, and are amended once the final number is confirmed.
Meat, side, condiment and bread selections, and any additional items must be confirmed no later than 7 days prior to your function or event.
We have a 10% surcharge for public holidays.

BOOKING - PREMIUM & WEDDINGS

Final confirmation of guest numbers are required no later than 14 days prior to the event or function.
Once guest numbers are confirmed, numbers may not be decreased. We can however cater for increased guest numbers at an additional cost, if we are notified no later that 7 days prior to the function or event.
All bookings require a 20% deposit at the time of booking, with the remaining balance to be cleared no later than 14 days prior to the function or event.
All bookings made less than 14 days prior to the event or function, require immediate payment to be made in full.
Deposits are based on the base package and for an estimated number of guests, and are amended once the final number is confirmed.
Meat, side and condiment selections, and any additional items, such as canapes and desserts must be confirmed no later than 14 days prior to the function or event.
We have a 10% surcharge for public holidays.

PAYMENTS

We only accept payments via credit card and bank transfer. Credit Cards incur a 1.75% surcharge which is applied at the time of the payment.

COVID CANCELLATIONS

A full refund will be issued for any event that is unable to go ahead due to COVID19 restrictions.

ALL OTHER CANCELLATIONS

Premium, Budget and DIY deposits are non refundable on cancellations made by the customer within 1 month prior to the function or event.
Premium, Budget and DIY cancellations within 7 days prior to the function or event will result in a 50% cancellation fee.
Premium, Budget and DIY cancellations within 4 days (96 hours) prior to the function or event will result in a 100% cancellation fee

TOTAL FIRE BANS

In the unfortunate event of a total fire ban, NO spits will be cooked on site. All meat will be cooked off site on a gas spit and transported to the venue. There are absolutely no exceptions on this, as the law states that we can not cook with charcoal.
Everything else will remain the same, our staff will arrive approximately one hour prior to the desired eating time and set up the service tables. Sides will be dressed and plated up on site as per usual.

PUBLIC PARKS AND RESERVES

TRAVEL

We travel to most locations, however some suburbs may incur a travel fee of $90 per hour of travel.

SAFETY

We are not personally responsible or liable for any injury and/or damage caused to persons and property in relation to any of our equipment and its operation.

EQUIPMENT (DIY ONLY)

Organisers are financially responsible for any damages or loss sustained to any of our equipment whilst in their possession.

When hiring our equipment for DIY events, you (as organiser) agree that, to the fullest
extent permitted by law, you:

release us from all claims and demands resulting from accident, damage, loss,
injury or death caused, or contributed to, by the equipment except to the extent
caused by faulty equipment or our negligence; and
indemnify us from and against all actions, claims, losses, damages and costs
which we may sustain or incur relating to your hire and use of the equipment
save to the extent caused by faulty equipment or our negligence.